1

A framework for analyzing service operations

Year:
1993
Language:
english
File:
PDF, 1.90 MB
english, 1993
2

A framework for analyzing the quality of the customer interface

Year:
1993
Language:
english
File:
PDF, 1.65 MB
english, 1993
4

Improving Undergraduate Student Performance on the Littlefield Simulation

Year:
2016
Language:
english
File:
PDF, 401 KB
english, 2016